Woodgate & Clark has appointed senior claims operations professional Irene Davies-Foo as Head of Operations Projects.
Irene joined the business, headquartered in West Malling, Kent, in October and will report to Operations Director Graeme Fitzpatrick.
Fitzpatrick said that Davies-Foo will oversee strategic projects in Woodgate & Clark’s claims operations, and her main focus will be delivering a large-scale IT transformation project to develop the loss adjuster’s new claims platform alongside Van Ameyde Systems, the systems division of parent company, Van Ameyde.
“Irene is a highly experienced claims operations professional with a strong track record in both the loss adjusting sector and in the insurer space, where she spent 12 years on technical projects with DLG. It’s great that she has chosen to join Woodgate & Clark, where she will play a key role in bringing our new claims platform onstream in 2023.”
Davies-Foo said: “Graeme painted a compelling picture of the opportunity and new challenges for me here at Woodgate & Clark, which is well-known in our industry for its commitment to nurturing and supporting its people at all levels, which of course, feeds through to its care for insurers and their clients.”
I am also really impressed by Woodgate & Clark’s approach to claims servicing, which adopts a ‘people plus technology’ strategy; cases are assigned individually to give clients confidence that their claims are being handled by well-informed experts, supported by technology rather than the reverse.”
She added: “The chance to develop this philosophy further and bring the new claims platform to the market is very exciting. I look forward to playing my part in helping the business achieve its long-term strategic aims.”
About Irene Davies-Foo
Irene joins Woodgate & Clark from Sedgwick, where she was Director of Operational Delivery between 2018-2022. Previously, she worked for three years at Cunningham Lindsey, which she joined after 12 years working in senior operational leadership roles and technical projects at DLG.