Two men sat at desks working on computers

Desktop and Delegated Claims Administration (DCA)

A full desktop service to manage commercial claims where a site inspection is not required.

We offer an outsourced solution to insurers, underwriters and brokers who are seeking a cost-effective proposition for lower value, low complexity claims to support their own claims functions.

In addition, our team monitor and support claims handled by our adjusters on specific schemes. We offer a range of delegated authority and bespoke fund holding arrangements to meet the precise requirements of each client.

The services available range from FNOL claims registration and validation activity, through to preparation of bordereau and payment of claims and fund management, co-insurers collections and recoveries.

We provide a full range of MI to support our clients with the claims data they need in a bespoke, intelligible format.

Claire Berry

Claire Berry, Desktop and DCA Team Leader

Claire Berry is Team Leader for Desktop and DCA services at Woodgate & Clark. She brings with her more than 20 years claims handling experience, together with strong relationships and a wealth of knowledge of our client portfolio.